928 N. San Fernando Road,
Suite J #330
Burbank, CA 91504
Telephone: (747) 200-5868
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Anets Collections collects customer data which is provided voluntarily in an effort to improve and enhance our customer's online shopping experience and for marketing and promotional use only and will not be disclosed to any 3rd party vendors.
Anets Collections store uses the latest encryption technology and a secure web server to ensure all transactions and information exchanged is completely safe and confidential.
To estimate when your order will be delivered, please take the following into account:
All orders are subject to credit card authorization and verification prior to processing. For security purposes and as a protection to our customers, Anets Collections reserves the right to cancel orders with incorrect billing information in which you will not be charged. Orders are processed every Wednesdays and Fridays, excluding holidays. So your order is shipped without delay, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Verification and order processing normally takes one business day. Tracking number is generated for each purchase. If the tracking number indicates that the item is lost we will refund the purchase. If the tracking number indicates that the item has been delivered and for any reason the buyer has not receive it, the buyer need to contact the post office. After the tracking number indicates that the tshirts has been delivered to the address given we are no longer responsible for it's loss.
Estimated delivery includes order processing time and shipping time.
We ship all orders received within 5pm of each day on a same day.
- UNITED STATES via UPS Ground: Within 4-5 Days Monday-Friday (excluding holidays)
- UNITED STATES via USPS priority: Within 5-7 Days Monday-Friday (excluding holidays)
You may only return an item after 7 days of purchase and with all hang tags attached. To mail the product(s) back to us, please contact the customer service at firstname.lastname@example.org for details on where and how to send your items. USPS takes about 15 business days to get your package back to us.
We will email you a receipt confirming the return / exchange as soon as it is processed.
We will issue a refund for the original amount paid on the merchandise returned, excluding the shipping and handling fee unless we have made an error with your order
Refunds will be issued on merchandise returned within 7 days of the initial purchase only.
Refunds are issued only in the original form of payment.
Exchanges are allowed 14 days after purchase and are subject to availability. By the time your exchange order is processed, the item(s) you have requested may be sold out. Since we do not backorder, once an item is sold out it is no longer available. Shipping charges will not be applied to your exchange order. This applies to standard ground shipping or discounted express shipping.