All orders are subject to credit card authorization and verification prior to processing.

For security purposes and to protect the identity of our customers, ANET’S COLLECTION reserves the right to cancel orders with incorrect billing information.

U.S.A. Orders are processed within 2 business days and tracking information is generated for each purchase.

International Orders are processed within 10 business days.

Lost items or undelivered items will be treated for damage waiver or refunds.


U.S.A via USPS priority: Within 5-7 Days Monday-Friday (excluding holidays)

CANADA via global priority: Within 10-15 Days Monday-Friday (excluding holidays and possible customs delay)

Europe and Australia via global priority: Within 15-17 Days Monday-Friday (excluding holidays and possible customs delay)

Asia and South America via global priority: Within 15-20 Days Monday-Friday (excluding holidays and possible customs delay)



Exchanges are allowed within 14-days of purchase and are subject to availability.

Shipping charges will not be applied to your exchange order.


You may return an item within 7-days of purchase. The item must include all tags attached.

To mail the product(s) back to us, please contact the customer service at for authorization and details of how to send your items.

USPS takes about 15-business days to get your package back to us. We will email you a receipt confirming the return/exchange as soon as it is processed.

A refund will be issued for the original amount paid on the merchandise returned. Shipping and Handling fees are non-refundable.

Refunds will be issued on merchandise returned within 7 days of the initial purchase only.

Refunds are issued only in the original form of payment.